Collision Damage Reduction (CDR) - Excess Clause
In the event that the client causes damage to a Shajasa vehicle, they are liable to pay the excess. The excess can be reduced by purchasing Collision Damage Reduction.

CDR reduces the hirer's excess. With CDR, hirers are only liable to pay the reduced excess in the event that damages are caused to the vehicles body parts, accessories and undercarriage.

Refundable Security Deposit (RSD)
A Refundable Security Deposit will be required of between RM 500 and RM 2,000, depending upon the vehicle type and length of rental. This will be returned to the Hirer at the end of the rental period.

Repositioning Fee / Delivery/Collection
If the hirer wishes to pick up or drop off a vehicle outside Kuala Lumpur, a Repositioning Fee will be imposed. A repositioning service will only be available for a rental of 4 days or longer. A guide to rates is as follows:

Standard Rental Qualification
Shajasa reserves the right to refuse any rental, at their discretion, or should the Hirer not meet with the standard terms and conditions of rental.

Vehicle Make and Model
Vehicle makes and models are correct at the time of printing. Bookings will be confirmed by car group and make/model. All vehicles will be less than 36 months old.

Extension of Rental / Excess Hours
Should the Hirer intend to extend the rental beyond the original confirmed date, Hirer must inform Shajasa Office so as to extend the insurance coverage.

Rental rates are calculated on a 24 hour basis and should a rental exceed the agreed duration, for each completed hour, a charge is levied based on 1/5 of the daily rental rate.

Insurance
Rates include coverage for third party property damage, up to RM 3,000,000 and unlimited coverage for third party injuries.

Methods of Payment
Methods of payment accepted are credit card (MasterCard/Visa) with a 3% surcharge, telegraphic transfer, cash deposit, and cheque. Whatever the method of payment, funds must have cleared in our account by the payment deadline.

For credit card payments made online, we reserve the right to require a Letter of Authorisation to verify legitimate use of the card.

Where the vehicle may be used (Malaysia/Singapore)

All Shajasa cars are strictly prohibited from being driven into Thailand.

Collision Damage Reduction on Shajasa vehicles only applies within Peninsular Malaysia. Should damage occur to a Shajasa vehicle in Singapore, the hirer shall bear the full cost of repair.

Shajasa vehicles may enter Singapore subject to the purchase of the AutoPass at the Causeway, and it is Renter's responsibility to obey all relevant traffic requirements while driving in Singapore, such as Electronic Road Pricing (ERP) and Vehicle Entry Permits (VEP) as well as other Toll charges.

Shajasa vehicles must be returned to Malaysia at the end of the rental, and any related costs (tow truck, etc.), shall be borne by the hirer.

By law, Singapore citizens, Singapore permanent residents (regardless of their place of residence) and residents of Singapore are not allowed to use or keep Malaysian registered cars in Singapore.

Refuelling Service
As well as the petrol costs, a refuelling service charge of RM 5.00 will be levied if the vehicle is returned with less petrol than when it was rented out.

Note: All prices are quoted in Ringgit Malaysia (RM).